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Support Center

We're here
to help.

Browse help categories, search the full FAQ, or message us directly — real support from the people who build the app, in English, Português, or Español. We typically respond within 1–3 business days.

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Orevalis Support chat on a phone, showing a conversation in English and Portuguese with floating support@orevalis.com and multi-currency chips, illustrating multilingual, multi-currency email support

Confirmation emails

Didn't get your sign-up confirmation? It arrives from Orevalis (no-reply@auth.orevalis.com) — check spam, or resend from the sign-in screen.

Password resets

Reset emails contain a secure recovery link (never your password). Request one from the sign-in screen.

Biometric app lock

Enable or troubleshoot Face ID / Touch ID / fingerprint locking. Your OS verifies; the app only gets a result.

Getting started

Create your account, make your first Space, and add your first transactions.

Spaces & transfers

Create, customize, and organize Spaces; move amounts between them.

Bills & reminders

Due dates, recurring bills, and reminders on the calendar.

Multi-currency

Per-Space currencies and your combined primary-currency total.

Subscription & billing

Upgrade, restore purchases, or cancel through Apple / Google.

Removing local data

Erase the financial records stored on your device whenever you choose.

Delete your account

Permanently delete remote account data — in-app or by email.

Troubleshooting

Something not working? Common fixes and how to report a bug.

Contact support

Email us — we typically respond within 1–3 business days.

FAQ

Search the full help center.

Yes. You create a Orevalis account with your email and a password, handled by Supabase, our authentication provider. After signing up you'll receive a confirmation email from Orevalis (no-reply@auth.orevalis.com) to verify your address.

Check your spam or promotions folder for a message from Orevalis (no-reply@auth.orevalis.com). Password-reset emails contain a secure recovery link — they never contain your password. If nothing arrives within a few minutes, request a new email from the sign-in screen or contact support@orevalis.com.

Policies & Account

Every policy lives at its own dedicated URL — required by Apple and Google, and easier for you to reference.

Contact

Send us a message.

Prefer email? Reach us anytime at support@orevalis.com.